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May 2, 2018

Tips to Help You with DNS Troubleshooting for Your Site

The short form DNS stands for Domain Name System in full. The internet uses it to convert alphabetic names to IP addresses. Your internet service providers use this address to connect to your website. Worldwide, there are 13 root servers that can help access a website IP address. The root servers include but are not limited to Internet Assigned Number Authority (IANA) and Internet Corporation for Assigned Names and Numbers(ICANN).

For most part, DNS settings should work fine and not have a problem. However, there are times when there are issues that need to be resolved in regards to your DNS. You needs to find an effective DNS troubleshooting strategy should this happen.

Your website can have significant downtime when you have issues with your DNS. You can in turn lose a lot of traffic and revenue from this site. Things you need to know about DNS issues and solutions are briefly highlighted below.

DNS issues are mostly between you, your registrar and your host. When troubleshooting make sure you check issues with the three points. This makes DNS troubleshooting quite easy.

Anytime you get a notification that you DNS server is not responding, it is important to know that you have a DNS server issue. Although the message may not be helpful to let you know where the problem lies, you can always first check between your registrar, you host or if the problem lies with you. You can also check if the problem is with your device and ISP.

The issue can also be caused by problems with the nameservers. Many sites use third part DNS service to increase load time. Such hosts can cause DNS downtime.

If you are unable to troubleshoot the problem, go online. Open DNS cache check to help in troubleshooting. The problem will be checked world wide and a report provided.

When you are sure that the problem is not with your modem computer router or ISP you can identify other options. After you have ruled out these options, you can confirm it is a DNS error. You can start DNS troubleshooting when you are sure.

Ensure that your names have been put correctly if you have recently changed nameservers. If you have switched to third party services like cloudflare, this can be equally important. If you have changed hosting services or registrars, ensure you check the information of your name.

It is important to also ensure that your IP address is correct. Confirm that your IP address matches from your DNS. Contact your host plan provider if there is a mismatch.

Before you confirm it is a DNS issue, rule out other problems. If there is a problem with your host server, there is nothing much you can do. All you can do is wait for connection to go back online.

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